Table of Contents
- How to Make a One-Time Payment for Cox Using Your Laptop or Desktop
- How to Make a One-Time Payment for Cox via Cox App
- The Bottom-Line
- Frequently Asked Questions (FAQs)
Did you know that Cox offers an easy way to make a one-time online payment? Well, at least now you do! Being the top favorite Internet Service Provider (ISP) of approximately 6.5 million people in the US, Cox always prioritizes its customers’ satisfaction above everything. Therefore, it not only provides you with convenient billing options but also an easy way to make a one-time payment online.
With Cox, you can easily process your payment within seconds, or even schedule it for later. All you need to do is log in to your online Cox account via Cox.com and follow a few simple steps. Or, you can simply log in to your Cox App and click on the Making Your Payment option.
To make things clearer, below we will walk you through both methods to process your one-time payment with Cox. So, without any further ado, let’s get started!
Follow the steps given below to make a one-time payment for Cox using your laptop or desktop.
- First things first, you need to sign in to your online Cox account. Type Cox.comin your search bar and clickon Sign in to My Account.
- Next, enter your Cox login credentials, such asuser IDandpassword.
Note: If you do not remember your login credentials, or are having any trouble logging in, click on the Recover Your Cox User ID or Reset Your Cox Password option.
- Navigate to theBillingsection and click onthe Make a Payment Just in case you have more than one statement type, click on the drop-down menu and select the statement to pay.
- Next, you will see two payment amount fields:
- Total balance due
- Different amount.
Choose according to your preferences.
- Click onPayment Date – a few options will pop up on your screen based on your account type and status.
Note: If you have selected the All Statements option, then your payment can be made on the same day only, and you will only get the option for Today. If not, then navigate through the options and click on the Other Dateoption to schedule your payment for later.
- Scroll through the screen and look for thePaymentMethod Choose from the following payment methods according to your preferences:
- An existing method of payment
- Add a new payment method.
Once you are done, click Submit.
Note: Please dial 800-234-3993 if you want to learn how to pay the Cox bill by phone instantly.
- Finally, complete your transaction and double-check all your payment details to ensure everything is correct. Once you are done, follow the given steps:
- Go to theBilling Options Click on the checkboxes for EasyPay and Paperless Billing if you want to enroll for these services.
- Read the Terms and Conditions and click on the checkbox next to I have read and agree to the One-Time Payment Terms of Service.
- Click Submit.
Result: You will be directed to a printable Payment Success confirmation page.
- Before closing your browser, remember to review the following details about your payment.
- Ensure that a confirmation alert is sent to your primary or provided email address.
- Check your payment status from theRecent Activity and View Bill
Note: If you have opted for the Today option, then the Recent Activity tab will be updated the next day. Whereas, if you have scheduled a payment for later, then it will immediately show up on the Recent Activitytab.
How to Make a One-Time Payment for Cox via Cox App
Follow the steps given below to pay your bill via the Cox app using your tablet, smartphone, or other mobile devices.
- The first step is to ensure that you have downloaded theCox App on your device. Next, enter your login credentials such as user IDandpassword.
- Navigate to thehomescreen, and tap BILLING > Make a Payment
- A new screen will pop up to enter your payment details. Complete the following steps as per your preferences.
- Tap on the Select Amount option that shows the amount you wish to pay.
- If the inserted amount is correct, then continue to the next step.
- If you wish to pay a different amount, tap the Select Amount field > Other.
- Enter your amount and tap Done.
- Click on thePayment Methodoption and select your preferred method. If your checking account or card is not listed, then you need to add the payment details manually. Once you are done, tap Continue.
Note: You can save your preferred payment method on the Cox Payment account. Simply check in the Save Method of Payment box and you will be done. This way, you can avoid the hassle of inserting your account details every time you return to make a payment. Please call Cox Customer Service to pay the bill via other methods.
- If you schedule your payment for later, follow the steps given below.
- Navigate through the menu and tap thePayment Datefield.
- Select the date you would like to schedule your payment.
Tap on Continue.
Note: Cox will apply late fee charges if you select a date that is after your due date.
- Finally, complete your transaction by tapping the Agree & Submit
Note: Apple Pay users need to tap the Pay with Apple Pay button and follow the on-screen prompts to complete the transaction.
Result: You will get your payment confirmation on a new screen.
There you go!
We hope you found this guide helpful – now you can easily process your one-time payments with Cox within no time. Just in case you need more information regarding Cox bill payment methods, troubleshooting, or even the latest offers for Cox Internet, TV, or phone, do reach out to Cox customer service at 855-349-9316. Cox’s trained professionals will provide you with all the guidance you need!
Frequently Asked Questions (FAQs)
How do I make Cox one-time payments without signing in?
Cox customers cannot make one-time payments without signing in to their online Cox account. Please call Cox customer service at 855-349-9316 for more info.
How do I pay my Cox one-time bill online?
Cox offers two easy ways to pay your one-time bills online – via the Cox App and online Cox Account. For more information, speak to a Cox customer service representative at 855-349-9316.
How do I Make a payment on the Cox app?
Open the Cox app and navigate to the BILLING menu. Follow the on-screen prompts to complete your payment. For more information, speak to a Cox customer service representative at 855-349-9316.
What are the one-time charges on my Cox bill?
A one-time charge is not a part of your monthly recurring charges; instead, it is an additional fee added along with your monthly charges for your service(s).For example, a one-time charge can sometimes include the cost of a service call or Pro Connect. Please call Cox customer service at 855-349-9316 to learn more.
