Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Laurel come from postal codes 20723 and 20707.
Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Verizon Fios:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Fios?
3.02 out of 5 13,472 ratings
Thank you!
Problems in the last 24 hours in Laurel, Maryland
The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from users in Laurel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 07: Problems at Verizon Fios
Verizon Fios is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Fios users through our website.
Internet (61%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (3%)
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Live Outage Map Near Laurel, Prince George's County, Maryland
The most recent Verizon Fios outage reports came from the following cities:Ellicott City, Laurel, Glen Burnie, Elkridge, Hyattsville, Silver Spring, Annapolis Junction, Severn, Bowie, Olney, Halethorpe, Millersville, Columbia, Crofton and College Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Ellicott City | TV | |
| Laurel | Phone | |
| Glen Burnie | Internet | |
| Elkridge | Wi-fi | |
| Ellicott City | Wi-fi | |
| Hyattsville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Fios Issues Reports Near Laurel, Maryland
Latest outage, problems and issue reports in Laurel and nearby locations:
- GamerDMV (@GamerDmv) reported fromFort Meade, Maryland
Power outage in the area folks..... looks like a 9pm restoration time.... no internet till 10pm according to @verizonfios .... my apologies.. what a nightmare!!! #twitchstreamer #gamer #letsgetupandrunning #quick
- Lindsay (@Linfinity8) reported fromSavage-Guilford, Maryland
Dear Verizon Fios router. Thank you for taking a big stinky sh*t and dying in the middle of the night. I’m sure this will be a quick fix any other time of my life but school starts tomorrow for my kids and I ******* hate you
- Annie Gordon (@annie3138) reported fromSouth Gate, Maryland
@verizonfios I’m trying to get connected at a house that already has equipment AND is good for what I ordered, 100 mbps. Rep I spoke with on the phone said I should be able to do a self install. But system is requiring tech. HELP!
- Prof. G. (@gillick) reported fromWheaton-Glenmont, Maryland
Hello @verizonfios @VerizonSupport ! I have a line down on my property, somewhat wrapped around a visiting truck. And I can't reach anyone by phone.
- The Madious (@TheMadious) reported fromWheaton-Glenmont, Maryland
@VerizonSupport our internet has been out all day after receiving and outage alert however none of our 6+ FiOS neighbors had an outage, HELP!
- Annie Gordon (@annie3138) reported fromSouth Gate, Maryland
@Prof_Richardson @verizonfios Check to see if you have a local company to sign up. They’re requiring new ONT devices to be installed even if the old ones were functioning fine. Refusing to reconnect the hardware to the network, even if it leaves customers with no service.
- Aldo Barillas (@aenrique79) reported fromSilver Spring, Maryland
Thank you @verizonfios your #CostumerService support is the worst ever experience !!!! Can’t wait to waive your service
- adriana 🌸 (@adrianacasaus) reported fromOdenton Heights, Maryland
to all college students: if ur a verizon customer (fios and/or cell service) chegg is offering a free study plus membership for 60 days!!
- Mirna (@meer_nats) reported fromFairland, Maryland
my cousin gave me his Fios login last week and I logged in just now but needed the answer to his security question “what’s the name of your best friend”. I called him and he said “take a guess.. it’s your own name” 💛🥰🥰
- Lee (@Lee_Brown9598) reported fromEllicott City, Maryland
@verizonfios so both my landline and WiFi are out and I can’t get a straight answer about whether there is an outage in my area
- Prof. G. (@gillick) reported fromWheaton-Glenmont, Maryland
@verizonfios Thanks. Perhaps I should ring tech support for the FiOS outage...
- GamerDMV (@GamerDmv) reported fromFort Meade, Maryland
Hi all, apologies in advance but crunch time is coming fast and @verizonfios still hasn’t got their **** together. going on 15hrs since trouble was reported and no TV or internet 🤬🤬🤬 hopefully it comes back before 7pm est but honestly don’t know how stable it’ll be. #fixitsoon
- Annie Gordon (@annie3138) reported fromSouth Gate, Maryland
@verizonfios Must to switch service to our new residence in May. Got a 🙁 from the rep when I told her I need internet to work when trying to get assistance about the December 1st, 2020, activation date.
- Prof. G. (@gillick) reported fromWheaton-Glenmont, Maryland
@verizonfios Well, I appreciate that your system says I'm not being affected by an outage -- but randomly going offline while everyone's at work is a tad odd.Time to troubleshoot, but with a slightly suspicious mind.
- Debra Liverpool (@dlcl) reported fromWheaton-Glenmont, Maryland
@verizonfios very disappointed with tech support call for one problem now everything broke #fixit #incompetent #horribleservice
- Annie Gordon (@annie3138) reported fromSouth Gate, Maryland
@verizonfios I went with a different provider. Verizon refuses to connect older viable ONT equipment, even if it is able to handle the service request. I asked why. No response.
- The Nature Boi (@hard2xplain) reported fromSouth Laurel, Maryland
@collegeappspec @comcastcares @Xfinity Never fails, Internet spotty and dropping frequently. @verizonfios @VerizonSupport Please reach out and let me know how to switch
- Katie (@vegas111111) reported fromGreenbelt, Maryland
@verizonfios I just spoke to one of your customer service reps, Sam, who really went above and beyond. I recently lost my husband and he had set the account up. She went through everything with me, explained it, and signed me for autopay. Sam's customer service was stellar! TY
- Ravi Subramaniam (@mr_ravin) reported fromElkridge Heights, Maryland
@verizonfios can’t even get a simple move order correctly on the date requested. Now left with no service for 2 days. They suck!
- Tony Ferrante (@tferrantejr) reported fromCatonsville, Maryland
Thank you @Verizon @verizonfios for reaching out and getting my speeds waaaaaaaay faster. That is how you treat a loyal customer.
Verizon Fios Issues Reports
Latest outage, problems and issue reports in social media:
- Pizdets247 (@Pizdets2471) reported
@VerizonSupport getting through to Verizon support is like reaching the white house. Impossible. Million questions to reach someone to reset my Fios one boxes. Insanity!
- TruthLover (@LoverofTruth777) reported
@VerizonSupport My fios is down. Please help.cant get through by telephone.
- Jason 🔫 (@MoNsTiR_) reported
The new @Verizon 1gb router i just got is HOT GARBAGE! If i had a dollar for every time the connection dropped and the router restarted itself id be rich. @VerizonSupport @verizonfios and yes i unplugged and replugged it and yes all cords r pushed in. Can i get real help plz?
- Verizon Support (@VerizonSupport) reported
@theRealHTQ Thank you so much for clarifying that, Quoc! Wi-Fi Calling is a great feature of your mobile phone. We suggest reaching out to AT&T to ask how to use this feature. Just to ensure we are assisting in every way, is your FiOS service working as it should? *Sandy
- Toe Truck (@ToeTruck6) reported
@dubvee14 It does on most decent cable providers. You on FiOS or some crap?
- Gee: (@minimarli) reported
@Stewbabey Optimum and it’s terrible Considering Fios atp
- Verizon Support (@VerizonSupport) reported
@RichardYoungJr7 @MizzShowcase Thank you for submitting this question! We always want your My FiOS app to work. Please try uninstalling it the adding it once again. Let us know if you have any questions, we are right here to help. *Sandy
- Lady P 007 (@LADYPD007) reported
I would like to know why I can’t speak to a person in Verizon wireless? Why is my app for Verizon wireless transfer me to Verizon FiOS your customer service has went down in the toilet, and I need to speak with a person not a robot.
- Anthony DeVito 💰 (@AnthonyDeVito) reported
@MKupperman I've had Fios internet for a few years and like it. I'm in the process of getting rid of their cable TV because it's too expensive and TV sucks now.
- Scott D. (@Behindthebag1) reported
@HowieRose Depends on your cable system down there but I’m sure HD is offered. When I moved back to Northern NJ, once FIOS was installed I made sure to eliminate all duplicate channels in standard definition on the lineup & auto tune only to Hi Def.
